1. Introduction

Welcome to QRZipp ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our QR code generation service at qrzipp.com (the "Service").

By using QRZipp, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Service:

Account Information: When you create an account, we collect your email address and password.
QR Code Content: The data you input to generate QR codes (URLs, text, contact information, etc.).
Payment Information: For paid subscriptions, we collect billing details through our payment processor (Stripe). We do not store your full credit card number on our servers.
Contact Information: When you contact us for support, we collect your name, email, and message content.
Uploaded Images: If you upload a logo for your QR code, we temporarily process this image to generate your QR code.

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information:

Device Information: Browser type, operating system, device type, and screen resolution.
Usage Data: Pages visited, features used, time spent on pages, and interaction patterns.
Log Data: IP address, access times, and referring URLs.
Cookies: We use cookies and similar technologies to maintain sessions and remember preferences.

2.3 QR Code Scan Analytics (Paid Plans)

For users with dynamic QR codes on paid plans, when someone scans your QR code, we may collect:

Date and time of scan
Approximate geographic location (city/country level, derived from IP address)
Device type and operating system of the scanner
Referrer information

This data is provided to you as analytics to help you understand how your QR codes are being used. We do not identify individual scanners.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process your transactions and manage your subscriptions
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities in connection with our Service
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience
Provide QR code scan analytics (for paid plan users)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We share information with third-party vendors who provide services on our behalf (payment processing, hosting, analytics). These providers are bound by contractual obligations to keep information confidential.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes described in this policy:

Account Data: Retained until you delete your account or request deletion.
QR Code Data: Saved QR codes are retained until you delete them or cancel your subscription.
Analytics Data: Scan analytics are retained for 2 years.
Free User Data: Static QR codes generated without an account are processed in your browser and not stored on our servers.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit using TLS/SSL
Encryption of sensitive data at rest
Regular security assessments and updates
Access controls limiting who can access user data
Secure password hashing

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Portability: Request a copy of your data in a machine-readable format.
Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at privacy@qrzipp.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Essential Cookies: Required for the Service to function (authentication, security).
Preference Cookies: Remember your settings and preferences.
Analytics Cookies: Help us understand how users interact with our Service.

You can control cookies through your browser settings. Note that disabling certain cookies may affect Service functionality.

9. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@qrzipp.com
Contact form: qrzipp.com/contact